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Information hotline for the 200-euro one-off payment

Do you have questions about the one-off payment for students? The staff of our information hotline can assist you with questions about the application process and technical issues.

Please note that this service is only available in German.

Information hotline: +49 800 2623 003

The hotline is available from 8.00 to 16.00 hrs from Tuesday to Thursday, and from 8.00 to 12.00 hrs on Fridays.

Please note: Are you having problems setting up your BundID account? You can contact the BundID support team directly.
BundID support

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